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PODCAST

The Walk Around

EP04 - Creating the Customer-Centric Dealership

Joining us on The Walk Around Podcast is the one and only Brian Benstock! Brian is the GM and Vice President of the #1 certified Honda and Acura dealer in the world, Paragon Honda and Acura. He and his team are coming off a month where they led the nation in new Honda sales despite the pandemic.

Brian talks us through his personal history coming up in the automotive industry, how he developed his skillset as an automotive professional, and how Paragon positioned themselves to set record breaking sales through digital processes. If you are looking for some real-world examples of how to work toward a frictionless and customer-centric process, you’ll enjoy this episode.

Available on all streaming platforms

Listen to The Walk Around Podcast on Apple Podcasts   Listen to The Walk Around Podcast on Spotify   Listen to The Walk Around Podcast on Google Podcasts

Standing Out: How Branding Creates Customer Loyalty - Jake McKenzie - Intermark Group

 
Next Up

Standing Out: How Branding Creates Customer Loyalty

In this episode of The Walk Around Podcast we spoke to Jake McKenzie, President and CEO of Intermark Group on how a dealer can differentiate themselves in this competitive market.

Learn More >

 

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Q&A WITH THE EXPERTS

Finding Your Path to Profitability in the Service Drive: 4 Trends Shaping Fixed Operations

Unlock the untapped potential of your service drive and realize the profitability you’re seeking. Learn from our expert panel of fixed ops pros. Plus, all participants will be able to sign up for a FREE consult with our Fixed Operations Consulting team and identify strengths and opportunities within your team to achieve record revenue.

Tuesday, November 10, 2020 at 2 PM EST   |   11 AM PST

 

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