JM&A Group Insider



The Walk Around

EP15 - Implementing Culture Change in Your Dealership

Chris May is the Director of the Performance Development Center (PDC), a professional services department of JM&A Group that helps dealers drive results. He is an automotive futurist with his eyes set on helping dealers “future proof” their business.

With the industry getting more complex each year, dealerships need partners that have their best interests in mind. Chris and his team at the PDC help thousands of dealers every year achieve their goals through training, consulting, talent, technology, strategy, sales, service, and F&I offerings and solutions.  

In this episode you will get insights into: 

  • New perspectives on implementing culture change  
  • Breaking large goals into smaller tangible steps 
  • Defining your plan to grow your dealership 
  • Accelerating desired outcomes

If you are interested in learning more about the Performance Development Center and how they can help you grow, drop us a line here.   

Available on all streaming platforms

Listen to The Walk Around Podcast on Apple Podcasts   Listen to The Walk Around Podcast on Spotify   Listen to The Walk Around Podcast on Google Podcasts

Brad Title - Found & CEO, Gubagoo

Next Up

Removing Friction from the Customer Experience with Brad Title

Brad Title is the Founder and CEO of Gubagoo, a conversational-commerce platform designed for dealers. You can find Brad most comfortable at the intersection between automotive and technology where he has been an industry innovator for over 30 years and has helped over 6,500 dealers worldwide connect with consumers. He walks us through how Gubagoo assists dealerships in aligning with the customer experience.

Learn More >


Accelerate Your Dealership's Growth

Gain new paths to profitability with F&I and training experts in your corner. It's the ultimate partnership.

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