JM&A Group Insider

The Modern Dealership's Training Playbook

Need more time?

Download the playbook and read it later!

Sign Up to Download


Training and The Modern Dealership

Learn how to build an efficiently trained team in your dealership. Grow profit and expand your knowledge base by utilizing modern training strategies.

  • Upgrade Your Dealership Skill Sets
  • Sales and F&I Training
  • Personalizing the Buyer's Journey
  • Effective Training for an Evolving Marketplace


The Nuts & Bolts of Auto Sales Training

Training programs that explore the approach your sales team should use to connect with the customer will help elevate your team. This makes achieving sales goals more likely and boosts professional development. 


Personalizing the Buyer’s Journey

There are always chances to alleviate confusion and uncertainty in your customer’s car-buying journey. Make sure your team is up to standard when these opportunities present themselves. Get ready to explore new ways you can keep potential buyers engaged and interested as they progress through your dealership’s car buying process. 


Acknowledging Customer Research

The modern car buyer is more informed than ever before. With high-end technology readily available to anyone and everyone, tons of research is conducted before a buyer even walks into the dealership. Meeting your customer halfway and acknowledging the work they have put in to being more informed is crucial to opening a mutually beneficial bridge of communication. Prepare your team to meet customer expectations head-on.


Start Training Now.

Get your copy of the playbook here!

Sign Up to Download

5 Ways to Boost Margins


Next Up

5 Ways to Boost Margins

Despite numerous disruptions within the auto retail industry, dealerships are substantially reducing their margin compression by reorganizing their internal processes, updating their marketing strategies, and investing in hands-on training and professional development services.

In this e-Book, we discuss key problems and solutions that can help your auto dealership alleviate margin compression and secure consistent financial performance.

Learn More >

F&I from Anywhere. From Home. In-Store. Anywhere.

The Future of Auto Retailing

Virtual F&I is helping dealers serve customers in new ways. Whether your buyer is at the desk or in their den, we streamline and modernize the F&I transaction. Give them the experience car buyers prefer.

Find Out More

Recent Blog Posts


Have a question?

Feel free to send us a message, we'd love to hear from you.