JM&A Group has entered a new relationship with Dynatron Software, the premier provider of automotive fixed operations data analytics software and virtual coaching. Together, the companies will enhance the customer experience and accelerate dealership profitability on the service drive by combining Dynatron’s best-in-class solutions with JM&A Fixed Operations Consulting Division’s customer-centric approach to fixed ops.
“The goal of this new relationship is to leverage the distinct skill sets, intellectual property and relationships of both organizations to efficiently grow JM&A Fixed Operations Consulting Division and expand the reach of Dynatron’s subscription and services,” said Richard Crooke, assistant vice president of Consulting Solutions, JM&A Group. “We are confident that our dealers will benefit from Dynatron’s data-driven approach to determining perfect repair and maintenance pricing, which will drive both profitability and retention.”
JM&A Group’s fixed ops consulting is designed to help dealerships boost revenue, optimize processes and set new performance records through an outstanding customer experience. The company already offers tailored hands-on performance consulting, coaching, training and talent management solutions, and assists with process implementation.
In joining forces with Dynatron, JM&A Group will go one step further, guaranteeing a return on investment for participating dealers, who will receive Dynatron’s software tool and virtual price optimization consulting, combined with JM&A Group’s existing consulting services.
“Our proven solution combines best-in-class technology and expert coaching to help dealers find fixed operations revenue leaks and identify new revenue opportunities,” said Leigh Silver, Chief Executive Officer, Dynatron. “Their fixed ops consulting compliments our own solutions very well and helps us accelerate our shared goals of making fixed ops departments more profitable and providing a substantial ROI for our clients.”
To learn more about JM&A Group’s products and services, visit our services page.