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Virtual F&I

Meet your customers where they are. Help them buy from anywhere.

 
Make Virtual F&I a Reality
 

F&I meets the future of auto retailing

An indisputable evolution has happened in our industry. Digital has changed the way we buy, and video is the #1 way people are consuming content. Customers prefer to interact virtually, and the car buying process is no exception.

The experience car buyers prefer

0

%

Consumers prefer Virtual F&I
to their last F&I experience

0

%

Choose to interact online
if given the choice

0

%

Consumer satisfaction
with the buying process

 

Engage with your future customers now

Utilizing a Virtual F&I platform will connect your team with your buyers and create a consistent experience with your dealership regardless of how or when your customer prefers to purchase. We developed a new way to manage your F&I office that seamlessly integrates into your sales process, utilizing your team and technology and retaining profitability.

 

3 Ways You Can Use Virtual F&I

Workforce Management

Workforce Management

Maximize resources in your F&I office by enabling your staff - no matter where they are - to assist customers in real-time, saving you time and increasing efficiency.

Digital Retailing

Digital Retailing

Our proven F&I process paired with a virtual interface connects your customers with one of your top profit centers at their convenience.

Enhance Customer Experience

Enhance Customer Experience

Lead the industry by providing an on-demand, customer-centric F&I delivery with the same personal touch a buyer would receive in-store.

Why dealers choose us

Why dealers choose us

_

18+ MONTHS EXPERIENCE
WITH VIRTUAL F&I

_

DEDICATED TEAM OF TRAINERS 
& SUBJECT MATTER EXPERTS

_

MORE THAN 4,200 VIRTUAL F&I 
DEALS DELIVERED
TO-DATE

Utilize our proven playbook with 4,200+ virtual sales

We understand the challenges you’re facing, and as your partner, we are doing everything we can to help you find opportunities to boost profitability, find efficiencies and serve your customers. That’s why we’re putting our playbook in your hands. Our training expertise and Virtual F&I best practices can help you deliver a streamlined experience and increase PVR.

The team at JM&A assisted us in piloting virtual F&I in one of our luxury stores, before we even got to 30 days we have engaged JM&A to ramp up virtual F&I for our other 8 dealerships. The virtual playbook, virtual training, and performance monitoring that JM&A brings to our partnership has been essential during the current contactless economy. It reaffirmed that we are aligned and partnered with the best sales and FI provider in the country.
John Smallwood
Lindsay Automotive Group Chief Operating Officer (DC Metro)
“JM&A has the experience and the resources to figure out the online equation. These are cutting edge practices that will solve for the customer experience and grow dealer profitability. There’s not another company I’d trust to help us take advantage of this opportunity.”
Brian Benstock
General Manager & VP - Paragon Honda

You're in Good Company

Let's Get Started

Are you ready to bring your F&I into the digital world? Contact us to learn more.