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JM&A Group and J.D. Power Give Dealers the Leading Edge with the Rollout of Additional F&I Products

Published on Jan 24, 2023
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Companies Announce the Next Phase in Alliance with Expanded Products Tailored to Bolster Dealership Growth and Provide Consumers with Added Peace of Mind

JM&A Group, one of the largest providers of Finance and Insurance (F&I) products and dealer services in the automotive industry, along with J.D. Power, a global leader in analytics and consumer intelligence, have reinforced their strategic alliance with additional vehicle protection products under the existing umbrella of J.D. Power® Edge. The collaboration continues to inspire consumers with enhanced trust and confidence, benefiting from the pair’s more than 100 years of combined dealer service.

“JM&A Group’s focus is to accelerate dealership performance and help our customers stay competitive in a truly consumer-centric way,” said Dan Chait, president of JM&A Group. “With the new J.D. Power® Edge products, dealers can drive interest among their customers by seamlessly plugging a trusted brand into their existing F&I process, allowing them to enhance consumer confidence."

Already, dealers enrolled in the J.D. Power® Edge Certified Pre-Owned* Program have experienced positive results in their Certified Pre-Owned and F&I performance with top dealers seeing increases in per vehicle retail (PVR) and service contract penetration as compared to other pre-owned vehicles.

“The addition of J.D. Power® Edge has been able to give our customers an added sense of ease from the moment they leave the dealership, knowing that they’re going to be covered,” says an F&I Manager at Encore Chrysler Dodge Jeep® Ram in Alabama. “A majority of our customers recognize the J.D. Power name, allowing us to give validity to the product suite and help alleviate any concerns they may have.”

Through this unique alliance, which initially launched in 2021, JM&A Group has been able to pair its proven history of accelerating dealership revenue growth with J.D. Power’s extensive automotive data and expertise. This combination has allowed the duo to collaborate on the jointly branded J.D. Power® Edge products, which are designed to build immediate trust and confidence for car-buyers nationwide.

The suite of J.D. Power® Edge offerings continues to grow with the addition of Vehicle Service Contracts and Vehicle Protection Products. These protection products allow for both online and in-person transactions to be offered to dealers nationwide.

Vehicle Service Contracts

  • Comprehensive platinum and powertrain limited protection options on vehicle’s mechanical and electrical systems
  • Up to 150,000 miles of coverage, depending on vehicle age and mileage
  • Feature alternative transportation coverage, towing coverage, travel breakdown reimbursements, and replacement fluids coverage
  • Can be included in vehicle financing
  • Allow for service at more than 6,000 authorized service centers throughout the U.S. and Canada

Vehicle Protection Products

Comprehensive protection plans with various levels of coverage designed to fit individual consumer’s needs. Depending on plan level, coverage may include, but is not limited to:

  • Repairs and/or replacements on tires damaged by road hazards
  • Cosmetic wheel damage repairs
  • Dent and interior repairs
  • Windshield repairs and/or replacements
  • Reimbursement for alternative transportation and roadside assistance

Looking forward, the two companies plan to offer select F&I training programs and opportunities. Additionally, J.D. Power and JM&A Group will collaborate on analytics projects to better leverage their collective industry insights. To learn more about the alliance, visit the J.D. Power® Edge product page.

*J.D. Power® Edge Certified Pre-Owned Program is available in all states except for New York, where it is available as the J.D. Power® Edge Pre-owned Program.

J.D. POWER® is a registered service mark of J.D. Power. | J.D. POWER® EDGE is administered by Fidelity Warranty Services, Inc. and operated by the Obligor.

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